Find jobs
Find jobs
Loading...
Jobs By Location
Jobs By Title
Find jobs
About
Blog
Contact
Privacy Policy
Terms of Use
This site shares marketing data with Google Ads and is protected by reCAPTCHA and the Google
Privacy Policy
and
Terms
apply.
BACK TO TOP
Home
Browse
Locations
OH
Brooklyn Heights
Jobs in Brooklyn Heights
High salary
Customer Service Representative (Ohio)
A.A. Anderson & Co., Inc.
Brooklyn Heights, OH
Summary: The Customer Service Representative, reporting directly to the Customer Service Manager, is directly responsible for providing technical support to customers. Essential Duties and Responsibilities: • Process, expedite, and quote orders. • Prioritize, respond to and flag incoming phone calls and e-mail messages. • Recommend, configure and quote products. • Provide technical support to customers, territory managers and application engineers. • Process returned goods (RMA). • Support outside sales personnel. • Interact with suppliers, vendors, engineering, sales and service departments. • Communicate with the manager on all issues that affect sales and profits. • Maintain professional and technical knowledge by attending educational workshops and vendor training. • Promote teamwork and communication within organization. • Other duties as assigned. Education/Skills/Experience Required: • High School diploma or equivalent. • 2+ years of customer service experience (call center or professional office environment). • Strong attention to detail and high standards of work quality. • Excellent communication skills, multi-tasking and problem-solving ability. • Excellent interpersonal skills; professional and outgoing personality. Preferred: • Associate or bachelor's degree. • Pump, industrial hose, or filter experience. • Customer service experience in the industrial equipment industry. • P21 (Prophet/Epicor), and/or equivalent ERP system usage. • Willingness to take on new challenges and seek opportunities to improve business operations. Physical Requirements: • To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed. Anderson Process is an Equal Opportunity Employer
View Salary & More Info
High salary
Integrated Marketing Associate
United Nations Federal Credit Union
Brooklyn Heights, NY
At United Nations Federal Credit Union, our mission is to serve the people who serve the world. Every day we work to bring financial peace of mind to the global citizens and advocates of the UN system. The Integrated Marketing Associate will primarily focus on planning and executing multi-channel marketing initiatives to promote UNFCU products and services. The role involves developing and implementing strategic marketing initiatives, with a strong focus on planning and execution. Additionally, a key responsibility is managing and optimizing social media efforts to support and enhance overall marketing objectives. NYC Salary range: $78,120 - $95,000 annually; compensation is commensurate to geographic location. This position is hybrid. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Plan, schedule, and deploy targeted marketing initiatives that drive engagement and conversions for UNFCU products and services. These initiatives may include: e-marketing, direct mail, in-branch signage, sales presentations, social media, print advertising, and special events. Manage all social media channels, ensuring a cohesive and effective presence. Develop and recommend social media campaign strategies that align with organizational goals. Create and maintain a comprehensive posting schedule to ensure consistent, timeline content across all social media platforms. Collaborate with copywriters to craft schedule and publish engaging posts tailored to each platform’s audience. Actively engage with followers through community management, fostering positive interactions and brand loyalty. Monitor and analyze social media performance metrices, using insights to establish annual social media key performance indicators (KPIs) and refine strategies for continuous improvement. Cultivate and manage strategic relationships with external social media partners and vendors, ensuring effective collaboration, seamless integration, and the successful execution of campaigns and initiatives. Coordinate with the marketing creative and online team to create multi-channel material including: emails, web pages, posters, flyers, etc. Work closely with all lines of businesses, as well as the Office of General Counsel, to make sure that projects are approved by all stakeholders. Maintain an understanding of membership demographics, product/service usage patterns, engagement, and conversion rates, and other relevant data to make fact-based decisions. Evaluate the effectiveness of initiatives utilizing analytic reports, and make recommendations for overall improvement of the initiative’s process, outcomes, and implementation. Verify that marketing initiative content is accurate and factual. Maintain knowledge of all UNFCU products, services, partnerships, policies, and procedures. Maintain UNFCU’s brand guidelines and voice and ensure that they are carried through all marketing content Stay up-to-date with global marketing trends and promotions across the financial industry. Provide support and develop a good working relationship with all corporate marketing team members. Attend annual marketing seminars/trainings to keep up with marketing trends. Perform additional responsibilities as assigned. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct. Bachelor’s degree in Marketing or related field 2-3 years of experience in marketing financial products or services to consumers Specific expertise in Social Media/Online Marketing, International Marketing, and Direct Marketing Experience developing multi-channel campaigns preferred Experience using work management tools preferred
View Salary & More Info